Jodoa Properties Nigeria Ltd. (hereinafter referred to as “Jodoa”) recognises the importance of product and process quality and the continuous improvement of its quality management system. This Policy is a declaration of the Board’s intent to deliver Jodoa services in a manner that meets legal, regulatory, and its own, and customer expectations.
Jodoa operates a quality management system which is a risk-based management system complying with the requirements of ISO 9001:2015.
To achieve these requirements, Jodoa will: - Conduct all work activities in compliance with the Nigerian Government statutory provisions, relevant Federal Statutory Provision Laws, Ministerial Decisions, and applicable standards and codes of practice. - Ensure all staff, contractors, supply chain, and all other stakeholders maintain focus on delivering excellence in product quality, with a visible culture of “right first time”. - Use a risk-based approach to document key organisational requirements and services, including controls, to reduce risks to as low as possible level. - Provide assurance that management controls are effectively implemented across Jodoa’s operations. - Continually seek to improve productivity, enhance quality, and minimize risk. - Ensure all employees are aware of their obligations and comply with the Nigerian Labor Act (2004). - Ensure that each contractor has an appropriate strategy, contract, and quality management plan to ensure successful contract, process, and product quality delivery. - Seek feedback from customers to ensure their requirements are understood, consistently met, and that satisfaction is maintained. - Establish objectives and targets at appropriate levels, then monitor and review them to demonstrate continuous improvement and the removal of waste from our processes - Ensure and facilitate a culture of evaluation, learning, sharing, and improvement to drive more effective ways of working throughout the organisation.
The accountability for the management and delivery of quality lies with all employees. Achieving quality standards should be regarded as having equal importance with health, safety, sustainability, production, and the achievement of commercial targets. Therefore, the responsibility for quality and compliance lies with all employees.
This Policy will be reviewed to ensure the management system is suitable, effective, consistently implemented, and continually improved.
800 534 6637
Maitama, Abuja, Nigeria
Questions about this document? Contact dataprotection@jodoaproperties.com or +971 4 897 4500.